Let Us Handle IT: How our bunded services make your IT Dreams Come True

At TrueCore, we believe organizations of all sizes should have access to reliable and affordable IT services. That's why we developed our bundled service platforms, a tiered approach including comprehensive packages to fit your organization’s needs. Our Silver Bundled Package includes a dedicated account manager, 24/7/365 endpoint monitoring, dark web monitoring, onboarding security audit, on premise VPN/firewall, managed server local backups, managed workstation cloud-based backups, and help desk support from 9-5, Monday through Friday.

One of our nonprofit clients, a community outreach organization that helps underserved populations, was struggling to manage their IT department. Their previous IT provider had been unreliable and had left them with outdated software and security vulnerabilities. Additionally, the increasing costs for IT management had them considering alternative IT providers. After switching to our Silver Bundled Platform, the nonprofit saw significant improvements in their IT management. Here are a few ways that our services helped:

Dedicated Account Manager: Our client was assigned a dedicated account manager who provided personalized support and expertise. The account manager worked closely with the nonprofit to understand their needs and goals, and to develop a customized IT plan.
24/7/365 Endpoint Monitoring: With our endpoint monitoring service, the nonprofit was able to identify and address issues before they became major problems. Our team of experts was alerted immediately when a device or system went down, and we were able to resolve the issue quickly.
Dark Web Monitoring: Our dark web monitoring service allowed the nonprofit to stay ahead of potential security breaches. We monitored the dark web for any signs of compromised credentials or sensitive information, and alerted the nonprofit if we found any potential threats.
Onboarding Security Audit: Our onboarding security audit helped the nonprofit to identify and address any security vulnerabilities. We assessed their existing systems and processes and provided recommendations for improving security.
On Premise VPN/Firewall: With our on premise VPN/firewall service, the nonprofit was able to protect their network from outside threats. We implemented a secure virtual private network (VPN) and firewall, which helped to prevent unauthorized access and data breaches.
Managed Server Local Backups: Our managed server local backups service ensured that the nonprofit's data was always protected. We set up regular backups of their data and systems, which were stored on their local servers.
Managed Workstation Cloud-Based Backups: Our managed workstation cloud-based backups service ensured that the nonprofit's data was protected even if their local servers failed. We set up regular backups of their data and systems, which were stored securely in the cloud.

Help Desk Support: Our help desk support was available to the nonprofit from 9-5, Monday through Friday. Our team of experts provided prompt and effective support for any IT issues or questions.
By bundling these services, our Platform provided the nonprofit organization with a comprehensive IT management solution that addressed all their pain points. The dedicated account manager provided a single point of contact for all IT-related issues, while the endpoint monitoring and dark web monitoring ensured that the organization's network and data were protected from potential security threats. The onboarding security audit helped the nonprofit organization identify and address any potential security vulnerabilities, while the on-premise VPN/firewall provided an additional layer of protection against external threats. The managed server and workstation backups ensured that critical data was not lost in case of a system failure. With our Silver MSP Platform, the nonprofit organization was able to operate without worrying about any of the hassles of managing IT. They no longer had to worry about updating software, backing up data, or monitoring security threats. Instead, they were able to focus on their core mission of serving the community.